Our core features are:

• Self-reflection tools and daily coaching tips.
• A marketplace to connect with qualified practitioners.
• A community for connection and a dashboard for parent-child insight.

We are here for neurodivergent young people (ages 12–18) and their parents/guardians who are looking for support with day-to-day challenges and personal growth.

We explicitly do NOT provide medical diagnoses, psychological treatment, medication advice, or crisis intervention. We never replace a general practitioner, psychologist, or other healthcare professional.

Our platform does not make official statements about school capabilities, fitness for work, or legal proceedings, and does not replace official reports or declarations.

Our AI analyses tool responses to generate personalized tips and recommendations. This AI is not perfect and the insights should be seen as a starting point for reflection, not as a final conclusion.

Our tools recognize patterns in behavior and preferences. This is not a medical or psychological diagnosis and never replaces professional assessment.

• AI can make mistakes and is based on the quality of the input you provide.
• AI advice is general and not tailored to complex medical or psychological situations.
• Use AI insights as an aid, not as a replacement for professional advice.

MindNavigator facilitates the contact, communication, and payments between you and a practitioner. However, we are not responsible for the content, quality, or outcomes of individual sessions.

All practitioners are independent professionals responsible for their own services. We screen them on qualifications and background checks (VOG in the Netherlands), but cannot guarantee that every session will meet your expectations.

• Check whether a practitioner matches your specific needs.
• Provide feedback about your experience so we can safeguard quality.
• Report problems or complaints directly via our platform.

If we receive signals of unsafe situations (such as abuse or suicidal thoughts), we are legally required to act in accordance with the applicable reporting code and to engage professional help (such as Veilig Thuis in the Netherlands).

In acute safety situations, the safety of a child always takes precedence over privacy. We will then take the necessary steps to engage help, even without prior consent.

Parents remain ultimately responsible for their child's wellbeing. Our platform is a supplement to, not a replacement for, parental supervision and care.

Our platform is not sufficient in case of:

• Acute situations: suicidal thoughts, panic attacks, psychosis, or immediate danger.
• Structural issues: depression, eating disorders, trauma, severe anxiety disorders.
• Medication-related: questions about medication, side effects, or dosage.
• Legal matters: official declarations, school capabilities, or fitness for work.

• Acute problems: call your local emergency number. In the Netherlands: 112 (emergency) or 113 Suicide Prevention (0800-0113, free 24/7).
• Structural support: your general practitioner is the first point of contact for a referral to specialist (youth) mental healthcare.
• Safety: in the Netherlands, call Veilig Thuis (0800-2000) for concerns about domestic violence or child abuse. Outside the Netherlands, contact your local equivalent.
• School issues: contact the school counsellor or internal student support.

MindNavigator is not liable for:

• The consequences of AI advice or self-reflection tools.
• The outcomes of self-help or personal development.
• The services of external practitioners on our platform.
• Damages from incorrect interpretation or use of our platform.

As a user, you are responsible for:

• Providing honest and accurate information.
• Correctly interpreting the limitations of our platform.
• Seeking professional care in time when needed.
• Discussing important insights with a professional.

Parents are ultimately responsible for their child's wellbeing and must remain actively involved in their child's use of our platform.

We use fully anonymized data to improve our platform, develop content, and train our AI. This data is never traceable to individual users.

For scientific research we always ask separately for your explicit consent. You can withdraw this consent at any time.

For more information about how we use and protect your data, see our Privacy Policy.

We aim for maximum availability but cannot guarantee 100% uptime or error-free operation. Maintenance and outages may occur, usually with prior notice.

We take extensive measures to protect your data, but your own vigilance is also crucial:

• Use a strong, unique password.
• Never share your login credentials with others.
• Log out on shared devices.
• Report suspicious activity immediately.

For questions about this disclaimer or our medical boundaries, you can contact:

• Legal questions: legal@mindnavigator.io
• General questions: support@mindnavigator.io
• Safety concerns: safety@mindnavigator.io

For acute safety concerns, use the dedicated emergency channels (112, 113, Veilig Thuis in the Netherlands, or your local equivalents) and do not wait for a response from us.

For significant changes to this disclaimer we will notify you 30 days in advance via email and a notice on the platform.

Continued use of the platform after this period counts as acceptance of the new disclaimer. If you do not agree with the changes, you can cancel your account.

This disclaimer must be read in conjunction with:

• Terms and Conditions — for contractual arrangements
• Privacy Policy — for data protection
• Cookie Policy — for the use of cookies

Dutch law applies to this disclaimer. In case of disputes, the Dutch courts have jurisdiction.