AI Validation & Quality Assurance
Why trustworthy AI is essential and how we safeguard it for your child. Transparency and safety come first.
Why is this important?
As a parent you want to trust that the insights about your child are accurate and reliable. At MindNavigator we use advanced AI technology (Claude by Anthropic) to create personalized reports, but we know that technology alone is not enough. That is why we have developed an extensive quality system.
Accurate
Based on your child's actual quiz answers — no inventions, no assumptions.
Safe
No inappropriate or harmful content. Appropriate for your child's age and development.
Useful
Concrete, actionable insights and recommendations that genuinely help in daily life.
Appropriate
Tailored to your child's age, development, and unique situation (ages 12–18).
How do we safeguard quality?
Automatic triple check
Every AI-generated report automatically goes through three quality checks before being shown to you. This happens within seconds and ensures that only quality reports reach you.
Check on correct processing of quiz answers
What do we check?
We ensure that the AI only uses information that actually comes from your child's answers. No inventions, no assumptions, no hallucinations.
Why is this important?
You want the report to give an honest picture of your child, based on real answers. If the AI invented scores or details, the report would be useless and misleading.
Example: If the report says "your child scores 3.2 on emotion regulation", we verify that the score actually comes from the quiz and has been calculated correctly.
Check for inappropriate content and overly absolute statements
What do we check?
We scan the report for inappropriate content, overly absolute statements, and details that cannot come from the quiz.
- No absolute statements ("always", "never", "for sure")
- Content appropriate for the age group (12–18)
- No situations that were not covered in the quiz
- Respectful and supportive tone
Why is this important?
AI can sometimes be too assertive or add details that are incorrect. This can be confusing or even harmful for young people in a vulnerable phase.
Check for concrete, actionable insights
What do we check?
We assess whether the report genuinely offers useful, concrete insights rather than vague generalities that everyone already knows.
Why is this important?
A report full of vague advice like "it's important to eat healthy" helps no one. You want concrete, actionable insights you can actually use.
Good example: Try reflecting together for 10 minutes each evening. Ask what went well and what was difficult.
Bad example: Communication is important for development.
What happens with the results?
The three checks result in a total quality score. Reports that do not meet our quality standards are:
Automatically flagged
For human review by our team of psychologists and educational therapists
Improved or rewritten
Before being shown, with extra attention to the identified issues
In extreme cases replaced
With a safe, general version, with a notification to our team
Quality indicator
Important to know
Questions about our approach?
We welcome feedback and questions from professionals and users. Transparency matters to us.